Quality Assurance

UX / Accessibility Review

A great game should be playable by everyone. Using our thoroughly vetted grading systems and industry benchmarks, we rigorously analyse your UI, controls, and accessibility features.

We identify friction points and barriers to entry, providing the expert advice you need to open your world to a wider audience and ensure no player is left out in the cold.

Using our own highly developed review system, we can provide gradings for games, that highlight strengths while also providing constructive feedback to further improve access for all players.

Silksong hero Silksong hero
Readable

Readable

Visual clarity is paramount. We rigorously test your interface and game world for appropriate colour contrast, text resizing capabilities, and effective spacing to assist players with low vision. We also verify that screen readers can correctly interpret alternative descriptions and meaningful sequences, ensuring your game’s information is navigable and understandable for everyone, regardless of their visual ability.

Adaptable

Adaptable

Every player is unique, and your game should reflect that. We assess the depth of your customisation options, from full control remapping and granular difficulty tweaks to essential accessibility features like colour blindness modes and motion sickness adjustments. We also verify "safe mode" features, such as phobia toggles, to ensure a comfortable and inclusive experience for all.

Audible

Audible

Sound design shouldn't be a barrier to entry. We test the granularity of your audio mixer options and the effectiveness of visual indicators for key sound cues. Our teams rigorously check captioning for accuracy, timing, and readability, and verify that haptic feedback and vibration function as robust alternatives to audio alerts, ensuring deaf and hard-of-hearing players stay fully immersed.

Operable

Operable

Can your game be played effectively with limited mobility? We validate your title against a wide range of assistive technologies and alternative input devices. We test for generous time allowances on QTEs, simplified control schemes, and the ability to handle interruptions gracefully, ensuring that physical constraints never stand in the way of the gameplay loop.

Opening Your World to Everyone

Inclusivity is a mark of quality. We bring a human-centric discipline to UX and Accessibility, rigorously benchmarking your title against industry standards to remove barriers. By ensuring your game is intuitive, navigable, and playable by everyone, we elevate your project, opening your world to a wider audience and creating a truly welcoming experience for all gamers.

PS5
XBOX
Nintendo Switch
Steam
Epic
Virtual Reality
Android
iOS

150+

games supported in 2025

310K+

hours a year of best in class qa

Case Studies

Read more on some of the exciting projects we've supported, and find out how our unique flexible approach can solve unique challenges.

Fireside Feelings

  • Functional QA
  • Localisation

For Indie titles, budgets are often small and bang for buck is king, so how did Universally Speaking partner with The CoLab to bring AAA quality on an Indie budget for their debut title, Fireside Feelings?

Fireside Feelings

Remastering a AAA Classic

  • Localisation QA

When the title is a remake of a much acclaimed AAA classic, how do you do justice to the source material moving into new languages? Easy, you call US.

Remastering a AAA Classic

Fluent in Horror

  • Localisation

Oooh, that was creepy. But is it creepy in Swedish? How about Japanese? When the title is a narrative horror game, getting the tone wrong breaks immersion and can turn a thriller into a farce.

Fluent in Horror

Other Services We Offer

Functional Quality Assurance

Global Localisation

Localisation Quality Assurance

Customer Support

Play testing & Feedback

Compliance QA

Cultural Adaptation

Full Compatibility

Localised Audio & Text

UX & Accessibility

Interested in working with US?

We’re here to help you deliver world-class testing and localisation support. Let’s talk about how we can work together.

what our clients have to say

We would definitely recommend their services. What impresses me most is their flexibility and dedication to customer service. US has the ability to ramp up and down very quickly to meet changing project needs and deadlines.

Producer - Capcom

US has supported our testing requirements for our video streaming applications. US’ support is pivotal to reaching our targets and achieving submission deadlines. They are reactive and flexible to our needs allowing us to have the required support organised at short notice.

QA Manager - Amazon

Quick turnarounds, approachable, reliable, friendly and professional are just a few terms that I would associate with US. Turnaround times are all quick and of high quality. I would recommend US and I look forward to continually working with them on future projects.

Producer - 505

We’ve partnered with US for many years on multiple projects. No job is too big or too small for the team and they will always work hard to hit tight deadlines whilst still achieving the very highest quality standards.

Commercial Director - Ninja Theory

A big thank you to your entire team for all your invaluable work, and let’s continue making cool things together!

Outsourcing Manager - Remedy

US have never failed to provide a timely, friendly and high quality service. We are very happy to continue our relationship with them, and would recommend them to anyone looking for bespoke and flexible translation or QA work, with a smile.

Producer - Curve Digital

I have always been impressed with the speed and efficiency provided by US, no matter how tight the deadline, the translations are always high quality. US are ready and willing to help with any last minute changes or additions, no hassles and no fuss, professional and accommodating.

Localisation Co-Ordinator - Codemasters

Want to Join the team?

From testers to translators, we’re building a global team that loves games and delivers