Functional quality assurance
Combining experience from all platforms, we boast some of the highest quality standards of functional testing in the industry.
Collaboration, When You Need It The Most
Our Functional Quality Assurance department is one of the highest rated in the industry. Through years of refinement and evolution, we have created an adaptable service of the highest standards.
Yes, we find bugs, but we deliver that with open live communication from tester to developer, clear and concise written standards, evidence every time, and a documented process that makes sure every tester gets what your game is about. We do the heavy lifting, so developers can get on with what they do best.
Drop as a message, and find out why so many big names switch to US when it matters.
Comprehensive Coverage
Functional QA
Writing test scripts, executing against builds, finding bugs, and logging them with a vengeance. Working side-by-side with developers and internal QA, we pride ourselves on an open, transparent, and well defined process that adapts to your title, and roots out every last Z-fight and freeze before your players get there.
Compliance
With one of the highest submission success rates in the industry, we know what it takes to get your game to store. Using our own highly evolved test scripts, built with years of direct experience, whether you're submitting to Sony, Microsoft, Nintendo, Steam, Apple or more, we've got you covered.
Play Testing
But is it fun? With a hugely diverse portfolio of gamers, we can offer tailored play test services that bring everyone from super-fans to speed-runners, and newbies to never-plays together. Be it questionnaire, essay, video, live stream or just conversation, we're happy to give you feedback in a way that works for you, maximising the knowledge gained for every hour in game.
Compatibility
Gamers dont just come in all shapes and sizes, they come with different budgets too. Maximise your titles reach by using our compatibility testing services. Be it AMD, Nvidia, Intel, or just about anything else, we'll help you optimise for every player, from Minimum to Maximum and beyond.
UX & Accessibility
Using our thoroughly vetted grading system, we can offer extensive testing and analysis and advice to help get your game ready for everyone. Using combined benchmarks from around the industry (and beyond) we provide a full review service that wont leave anyone out in the cold.
Live Ops
Getting it built is half the challenge, the rest is keeping it running. With multiple live service title deliveries under our belt, we're well placed to offer tailored support long term. From retail checks, store front reviews, community engagement, and discrete live testing, we'll keep you on track.
Virtual Reality
We have extensive experience in the VR/AR/MR/XR space (that's a lot of R). Working with some of the biggest names in the world, and the latest up and coming indie devs, we're at the forefront of true immersion testing.
Embedded
Collaboration is the key to getting quality right for games, and we understand that well enough to offer on-site services, in your own office. Nothing breaks down barriers like having the QAs for your title sitting next to your dev team, sharing bugs and feedback on the fly.
Test, Data, Repeat
Every project we work on is backed by a core set of Key Performance Indicators. We utilize these targets and benchmarks to ensure we are providing deliverables to clients that consistently meet or exceed their expectations.
Bug Velocity
Coverage %'s
Execution Burn Down/Up
Severity Proportion
Regression Velocity
Bug Return Rates
Area Metrics
Cumulative Bug States
Individual Tester Output
Robust Functional QA You Can Count On
Every year we're trusted by some of the biggest brands in the business to handle not only games, but software of all kinds, from websites, to one-off apps, to platform software projects. Try us, you might be surprised...
310k+
hours a year of best in class QA
150+
games supported in 2025
99%
compliance success rate in 2025
A diverse team, built around your unique needs
Our testers come from all walks of life, in all shapes and sizes, with a broad spectrum of gaming expereinces. This means we can offer profile specific services, adjusting your team's makeup to give you feedback thats truly representative. Want an MMORPG fan with 10 years behind the mouse? Or how about a Horror game aficondo? Maybe someone who actively avoids your genre so you can see the other point of view?
We've got you covered.
We're proud to have a huge range of experience in house, allowing us to pivot as testing demands with new technologies, skills, and insights that help make the most of your time with US.
Case studies
Explore our projects and how we’ve helped studios of all sizes solve complex QA challenges. From high-volume global launches to genre-defining indie titles, these are the stories behind the pixels.
Fireside Feelings
For Indie titles, budgets are often small and bang for buck is king, so how did Universally Speaking partner with The CoLab to bring AAA quality on an Indie budget for their debut title, Fireside Feelings?
Fluent in Horror
Oooh, that was creepy. But is it creepy in Swedish? How about Japanese? When the title is a narrative horror game, getting the tone wrong breaks immersion and can turn a thriller into a farce.
Remastering a AAA Classic
When the title is a remake of a much acclaimed AAA classic, how do you do justice to the source material moving into new languages? Easy, you call US.
Interested in working with US?
We’re here to help you deliver world-class testing and localisation support. Let’s talk about how we can work together.
Frequently asked questions
What services does Universally Speaking offer?
We are a multi-service provider for the gaming industry. Our core services include Functional & Compliance Quality Assurance (QA), Localisation (Translation), Localisation QA (LQA), Audio services, and Playtesting. We support games from pre-alpha through to Live Ops.
Do you work with Indie studios as well as AAA developers?
Absolutely. We scale our teams to fit the size and budget of your project. Whether you are a solo developer working on your debut indie title or a major studio preparing a global AAA launch, we tailor our support to meet your specific needs.
How do you handle project security and confidentiality?
Security is paramount at Universally Speaking. We adhere to strict data protection protocols and NDAs to ensure your pre-release content, assets, and code are kept entirely secure and confidential throughout our partnership.
Can you integrate with our existing workflows and tools?
Yes. We pride ourselves on flexibility. Whether you use Jira, Slack, Trello, or proprietary internal tools, our teams (including our embedded staff) adapt to your preferred platforms and communication channels to become a seamless extension of your studio.
How do I get a quote for my project?
Getting started is easy. Simply click the "Get in touch" button or visit our Contact Us page. Let us know a little about your project, which services you require (QA, Localisation, etc.), and our team will get back to you to discuss a tailored solution.
what our clients have to say
We would definitely recommend their services. What impresses me most is their flexibility and dedication to customer service. US has the ability to ramp up and down very quickly to meet changing project needs and deadlines.
Producer - Capcom
US has supported our testing requirements for our video streaming applications. US’ support is pivotal to reaching our targets and achieving submission deadlines. They are reactive and flexible to our needs allowing us to have the required support organised at short notice.
QA Manager - Amazon
Quick turnarounds, approachable, reliable, friendly and professional are just a few terms that I would associate with US. Turnaround times are all quick and of high quality. I would recommend US and I look forward to continually working with them on future projects.
Producer - 505
We’ve partnered with US for many years on multiple projects. No job is too big or too small for the team and they will always work hard to hit tight deadlines whilst still achieving the very highest quality standards.
Commercial Director - Ninja Theory
A big thank you to your entire team for all your invaluable work, and let’s continue making cool things together!
Outsourcing Manager - Remedy
US have never failed to provide a timely, friendly and high quality service. We are very happy to continue our relationship with them, and would recommend them to anyone looking for bespoke and flexible translation or QA work, with a smile.
Producer - Curve Digital
I have always been impressed with the speed and efficiency provided by US, no matter how tight the deadline, the translations are always high quality. US are ready and willing to help with any last minute changes or additions, no hassles and no fuss, professional and accommodating.
Localisation Co-Ordinator - Codemasters
