Quality Assurance

Functional quality assurance

Great games are built on solid foundations. We bring a forensic discipline to Functional QA, systematically deconstructing your builds to identify, log, and help resolve every issue.

Working as a transparent extension of your team, we root out the Z-fights, freezes, and logic breaks to ensure your players experience your vision exactly as intended—bug-free and polished to perfection.

 

Spatial hero Spatial hero
Team Integration

Team Integration

We don't just work for you; we work with you. Our teams are built on transparency and open communication, seamlessly integrating with your internal structures. By fostering genuine relationships and syncing with your workflows, we effectively become an extension of your studio, ensuring nothing gets lost in translation.

Scalable Teams

Scalable Teams

Whether you need a single specialist or a battalion of 200+ testers, we scale rapidly to meet your project's evolving demands. We curate our teams to match specific player profiles and demographics, ensuring you have the right eyes on your game at the right time, without the administrative headache of recruitment.

Multiple Shifts

Multiple Shifts

Development never sleeps, and neither do we. With established shifts across GMT, PST, and AEST time zones, we offer true 24-hour support. This "follow-the-sun" model means we can test while you sleep, delivering fresh bug reports to your inbox by the time you log on in the morning.

Test Planning

Test Planning

Good testing starts with a solid plan. Our leads can handle every aspect of the strategy, from creating comprehensive test plans and writing intricate test scripts to managing daily task allocation. We ensure structured, methodical coverage that tracks every feature from concept to completion.

All Platforms

All Platforms

We maintain an extensive inventory of hardware including the latest dev kits for PlayStation, Xbox, and Nintendo Switch, alongside a vast library of PC configurations, mobile devices, and VR headsets. If your players can play on it, we can test on it.

Build & Deployment

Build & Deployment

We maximise testing time by handling build management efficiently. Our dedicated coordinators ensure new builds are downloaded, installed, and verified before our testers even sit down. This means every billable hour is spent finding bugs, not watching progress bars.

Multiplayer & Network QA

Multiplayer & Network QA

From stress-testing servers to validating cross-play functionality, we cover the full spectrum of network QA. We simulate real-world conditions including high ping, packet loss, and region throttling to ensure your multiplayer infrastructure holds up when the real players arrive.

Embedded

Embedded

Sometimes, nothing beats face-to-face collaboration. Our Embedded QA service places our highly trained testers directly in your office. They sit with your developers, attend your stand-ups, and provide immediate feedback, offering the ultimate level of integration and agility.

Elevating Gameplay Through Precision Testing

Perfection is a process, not an accident. We bring a forensic discipline to Functional QA, systematically deconstructing your game to ensure every mechanic holds up under pressure. By identifying and resolving issues with precision—from the smallest glitch to critical blockers—we elevate your project, ensuring the final experience is as polished and immersive as your vision intended.

PS5
XBOX
Nintendo Switch
Steam
Epic
Virtual Reality
Android
iOS

310K+

hours a year of best in class qa

150+

games supported in 2025

Case Studies

Read more on some of the exciting projects we've supported, and find out how our unique flexible approach can solve unique challenges.

Fireside Feelings

  • Functional QA
  • Localisation

For Indie titles, budgets are often small and bang for buck is king, so how did Universally Speaking partner with The CoLab to bring AAA quality on an Indie budget for their debut title, Fireside Feelings?

Fireside Feelings

Remastering a AAA Classic

  • Localisation QA

When the title is a remake of a much acclaimed AAA classic, how do you do justice to the source material moving into new languages? Easy, you call US.

Remastering a AAA Classic

Fluent in Horror

  • Localisation

Oooh, that was creepy. But is it creepy in Swedish? How about Japanese? When the title is a narrative horror game, getting the tone wrong breaks immersion and can turn a thriller into a farce.

Fluent in Horror

Other Services We Offer

Functional Quality Assurance

Global Localisation

Localisation Quality Assurance

Customer Support

Play testing & Feedback

Compliance QA

Cultural Adaptation

Full Compatibility

Localised Audio & Text

UX & Accessibility

Interested in working with US?

We’re here to help you deliver world-class testing and localisation support. Let’s talk about how we can work together.

what our clients have to say

We would definitely recommend their services. What impresses me most is their flexibility and dedication to customer service. US has the ability to ramp up and down very quickly to meet changing project needs and deadlines.

Producer - Capcom

US has supported our testing requirements for our video streaming applications. US’ support is pivotal to reaching our targets and achieving submission deadlines. They are reactive and flexible to our needs allowing us to have the required support organised at short notice.

QA Manager - Amazon

Quick turnarounds, approachable, reliable, friendly and professional are just a few terms that I would associate with US. Turnaround times are all quick and of high quality. I would recommend US and I look forward to continually working with them on future projects.

Producer - 505

We’ve partnered with US for many years on multiple projects. No job is too big or too small for the team and they will always work hard to hit tight deadlines whilst still achieving the very highest quality standards.

Commercial Director - Ninja Theory

A big thank you to your entire team for all your invaluable work, and let’s continue making cool things together!

Outsourcing Manager - Remedy

US have never failed to provide a timely, friendly and high quality service. We are very happy to continue our relationship with them, and would recommend them to anyone looking for bespoke and flexible translation or QA work, with a smile.

Producer - Curve Digital

I have always been impressed with the speed and efficiency provided by US, no matter how tight the deadline, the translations are always high quality. US are ready and willing to help with any last minute changes or additions, no hassles and no fuss, professional and accommodating.

Localisation Co-Ordinator - Codemasters

Want to Join the team?

From testers to translators, we’re building a global team that loves games and delivers