Functional quality assurance

Combining experience from all platforms, we boast some of the highest quality standards of functional testing in the industryy.

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The Discipline of Gaming QA Elevating Every Project

Our Functional Quality Assurance department is one of the highest rated in the industry. Through years of refinement and evolution, we have created an adaptable service of the highest standards.

Yes, we find bugs, but we deliver that with open live communication from tester to developer, clear and concise written standards, evidence every time, and a documented process that makes sure every tester gets what your game is about. We do the heavy lifting, so developers can get on with what they do best.

 

Drop us a message, and find out why so many big names switch to US when it matters.

PS5
XBOX
Nintendo Switch

An adaptable arsenal

Play Testing

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LIVE TESTING

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LIVE TESTING

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LIVE TESTING

Gamers don't just come in all shapes and sizes, they come with different budgets too. Maximise your titles reach by using our compatibility testing services. Be it AMD, Nvidia, Intel, or just about anything else, we'll help you optimise for every player, from Minimum to Maximum and beyond.

LIVE TESTING

Using our thoroughly vetted grading system, we can offer extensive testing, analysis and advice to help get your game ready for everyone. Using combined benchmarks from around the industry (and beyond) we provide a full review service that won't leave anyone out in the cold.

LIVE TESTING

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LIVE TESTING

Lorem ipsum dolor sit amet consectetur. Dolor sed proin sit tortor tellus erat sed est. Vitae vel facilisis neque ullamcorper hac et praesent. Duis leo vitae mi aliquam justo. Dignissim mauris amet et sodales eu orci ornare egestas.

LIVE TESTING

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Holding ourselves accountable

Every project we work on is backed by a core set of Key Performance Indicators. We utilize these targets and benchmarks to ensure we are providing deliverables to clients that consistently meet or exceed expectations.

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Test Case Value
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Test Case Value
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Individual Tester Output

Robust Functional QA for Your Games, Apps, Software, & Web

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1.65M

hours this year on testing

170

AAA games supported

2000

compliance tests passed

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A diverse team built around your requirements

Our testers come from all walks of life, in all shapes and sizes, with a broad spectrum of gaming experiences. This means we can offer profile specific services, adjusting your team's makeup to give you feedback that's truly representative. Want an MMORPG fan with 10 years behind the mouse? Or how about a Horror game aficonado? Maybe someone who actively avoids your genre so you can see the other point of view?

We've got you covered.

We're proud to have a huge range of experience in house, allowing us to pivot as testing demands with new technologies, skills, and insights that help make the most of your time with US.

Case studies

Explore our projects and how we’ve helped studios of all sizes solve complex QA challenges. From high-volume global launches to genre-defining indie titles, these are the stories behind the pixels.

Case Study Article 1

CyberPunk 2077: Switch 1 Port

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Case Study Article 1

Remastering a AAA Classic

When the title is a remake of a much acclaimed AAA classic, how do you do justice to the source material moving into new languages? Easy, you call US.

Case Study Article 1

CyberPunk 2077: Switch 1 Port

Other Services We Offer

Functional Quality Assurance

Global Localisation

Localisation Quality Assurance

Customer Support

Play testing & Feedback

Compliance QA

Cultural Adaptation

Full Compatibility

Localised Audio & Text

UX & Accessibility

Interested in working with US?

We’re here to help you deliver world-class Play Testing support. Let’s talk about how we can work together.

Frequently asked questions

What services does Universally Speaking offer?

We are a multi-service provider for the gaming industry. Our core services include Functional & Compliance Quality Assurance (QA), Localisation (Translation), Localisation QA (LQA), Customer Support, Audio services, and Playtesting. We support games from pre-alpha through to Live Ops.

Do you work with Indie studios as well as AAA developers?

Absolutely. We scale our teams to fit the size and budget of your project. Whether you are a solo developer working on your debut indie title or a major studio preparing a global AAA launch, we tailor our support to meet your specific needs.

How do you handle project security and confidentiality?

Security is paramount at Universally Speaking. We adhere to strict data protection protocols and NDAs to ensure your pre-release content, assets, and code are kept entirely secure and confidential throughout our partnership.

Can you integrate with our existing workflows and tools?

Yes. We pride ourselves on flexibility. Whether you use Jira, Slack, Trello, or proprietary internal tools, our teams (including our embedded staff) adapt to your preferred platforms and communication channels to become a seamless extension of your studio.

How do I get a quote for my project?

Getting started is easy. Simply click the "Get in touch" button or visit our Contact Us page. Let us know a little about your project, which services you require (QA, Localisation, Customer Support etc.), and our team will get back to you to discuss a tailored solution.

what our clients have to say

We’ve worked with other vendors before, but the difference here was the level of ownership they showed. Bugs weren’t just logged—they came with context, insight, and often a solution. It felt less like outsourcing and more like having a trusted squad plugged right into our pipeline.

John Smith

We’ve worked with other vendors before, but the difference here was the level of ownership they showed. Bugs weren’t just logged—they came with context, insight, and often a solution. It felt less like outsourcing and more like having a trusted squad plugged right into our pipeline.

John Smith

We’ve worked with other vendors before, but the difference here was the level of ownership they showed. Bugs weren’t just logged—they came with context, insight, and often a solution. It felt less like outsourcing and more like having a trusted squad plugged right into our pipeline.

John Smith

We’ve partnered with US for many years on multiple projects. No job is too big or too small for the team and they will always work hard to hit tight deadlines whilst still achieving the very highest quality standards.

Commercial Director - Ninja Theory

A big thank you to your entire team for all your invaluable work, and let’s continue making cool things together!

Outsourcing Manager - Remedy

US have never failed to provide a timely, friendly and high quality service. We are very happy to continue our relationship with them, and would recommend them to anyone looking for bespoke and flexible translation or QA work, with a smile.

Producer - Curve Digital

I have always been impressed with the speed and efficiency provided by US, no matter how tight the deadline, the translations are always high quality. US are ready and willing to help with any last minute changes or additions, no hassles and no fuss, professional and accommodating.

Localisation Co-Ordinator - Codemasters

Want to Join the team?

From testers to translators, we’re building a global team that loves games and delivers