Functional quality assurance

Play testing

Whether you're fine-tuning balance, gauging player engagement, or identifying areas of friction, play testing is essential to creating a game that feels just right.

Our team works with you to gather real-world feedback from the right players at the right time—helping you make informed design decisions and deliver the best possible experience. From early concepts to final builds, we’re here to support every stage of your game’s development.

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We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.

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We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.

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We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.

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We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.

All Platforms

PC, XBox, PlayStation, Test & Dev Kits, Mobile. Tablet, VR, Streaming, and just about anything else, we're ready for you.

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We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.

Multiplayer & Network QA

Cross-play Ping In-Region Throttling Packet Loss Real players at volume

Embedded

On-site, in your own office True and Total integration

The Discipline of Gaming QA Elevating Every Project

Perfection is a process, not an accident. We bring a forensic discipline to Functional QA, systematically deconstructing your game to ensure every mechanic holds up under pressure. By identifying and resolving issues with precision—from the smallest glitch to critical blockers—we elevate your project, ensuring the final experience is as polished and immersive as your vision intended.

PS5
XBOX
Nintendo Switch

1.65M

Hours this year
on testing

170

AAA games
supported

Case Studies

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CyberPunk 2077: Switch 1 Port

  • Functional QA
  • Localization

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CyberPunk 2077: Switch 1 Port

Remastering a AAA Classic

  • Localisation QA

When the title is a remake of a much acclaimed AAA classic, how do you do justice to the source material moving into new languages? Easy, you call US.

Remastering a AAA Classic

CyberPunk 2077: Switch 1 Port

Oooh, that was creepy. But is it creepy in Swedish? How about Japanese? When the title is a narrative horror game, getting the tone wrong breaks immersion and can turn a thriller into a farce.

CyberPunk 2077: Switch 1 Port

Other Services We Offer

Functional Quality Assurance

Global Localisation

Localisation Quality Assurance

Customer Support

Play testing & Feedback

Compliance QA

Cultural Adaptation

Full Compatibility

Localised Audio & Text

UX & Accessibility

Interested in working with US?

We’re here to help you deliver world-class Play Testing support. Let’s talk about how we can work together.

what our clients have to say

We’ve worked with other vendors before, but the difference here was the level of ownership they showed. Bugs weren’t just logged—they came with context, insight, and often a solution. It felt less like outsourcing and more like having a trusted squad plugged right into our pipeline.

John Smith

We’ve worked with other vendors before, but the difference here was the level of ownership they showed. Bugs weren’t just logged—they came with context, insight, and often a solution. It felt less like outsourcing and more like having a trusted squad plugged right into our pipeline.

John Smith

We’ve worked with other vendors before, but the difference here was the level of ownership they showed. Bugs weren’t just logged—they came with context, insight, and often a solution. It felt less like outsourcing and more like having a trusted squad plugged right into our pipeline.

John Smith

We’ve partnered with US for many years on multiple projects. No job is too big or too small for the team and they will always work hard to hit tight deadlines whilst still achieving the very highest quality standards.

Commercial Director - Ninja Theory

A big thank you to your entire team for all your invaluable work, and let’s continue making cool things together!

Outsourcing Manager - Remedy

US have never failed to provide a timely, friendly and high quality service. We are very happy to continue our relationship with them, and would recommend them to anyone looking for bespoke and flexible translation or QA work, with a smile.

Producer - Curve Digital

I have always been impressed with the speed and efficiency provided by US, no matter how tight the deadline, the translations are always high quality. US are ready and willing to help with any last minute changes or additions, no hassles and no fuss, professional and accommodating.

Localisation Co-Ordinator - Codemasters

Want to Join the team?

From testers to translators, we’re building a global team that loves games and delivers