Functional quality assurance
Play testing
Whether you're fine-tuning balance, gauging player engagement, or identifying areas of friction, play testing is essential to creating a game that feels just right.
Our team works with you to gather real-world feedback from the right players at the right time—helping you make informed design decisions and deliver the best possible experience. From early concepts to final builds, we’re here to support every stage of your game’s development.
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We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.
Capture
We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.
Capture
We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.
Capture
We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.
All Platforms
PC, XBox, PlayStation, Test & Dev Kits, Mobile. Tablet, VR, Streaming, and just about anything else, we're ready for you.
Capture
We offer a range of flexible play testing formats to suit your needs. Get recorded sessions with split-screen views of player reactions and gameplay, written feedback in any format you prefer, and tailored questionnaires designed to dig deeper into specific areas. For even more insight, we also conduct live interviews and group sessions to explore player experiences in real time.
Multiplayer & Network QA
Cross-play Ping In-Region Throttling Packet Loss Real players at volume
Embedded
On-site, in your own office True and Total integration
The Discipline of Gaming QA Elevating Every Project
Perfection is a process, not an accident. We bring a forensic discipline to Functional QA, systematically deconstructing your game to ensure every mechanic holds up under pressure. By identifying and resolving issues with precision—from the smallest glitch to critical blockers—we elevate your project, ensuring the final experience is as polished and immersive as your vision intended.
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1.65M
Hours this year
on testing
170
AAA games
supported
Case Studies
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theHunter: Call of the Wild
Nothing ruins a hunt like a support ticket going cold. Universally Speaking's Customer Support team kept theHunter: Call of the Wild's players in the field, not stuck waiting for answers.
Hollow Knight: Silksong
When a sequel's this anticipated and this secretive, how did Universally Speaking localise six languages for a simultaneous global launch without ever seeing the game?
Little Nightmares VR: Altered Echoes
Little Nightmares is unsettling enough on a screen. Put a headset on and the scares get personal. When Altered Echoes brought the series into VR, Universally Speaking had to make sure the horror held up.
Digimon Story: Time Stranger
Universally Speaking provided CQA support for Bandai Namco's Digimon Story: Time Stranger, helping deliver a worldwide release that lived up to a hugely loyal fanbase.
Interested in working with US?
We’re here to help you deliver world-class Play Testing support. Let’s talk about how we can work together.